Darleen Rivera serves as a Customer Service Representative at Heritage Haus Wealth Partners, where she helps create a seamless and positive experience for clients at every touchpoint.
With over 20 years of experience in the customer service industry, Darleen brings a strong commitment to communication, organization, and making people feel heard and supported. She understands that even small interactions can have a meaningful impact and approaches every client relationship with care and attention.
Originally from Mission, Texas, Darleen attended Texas A&M University, becoming the first in her family to graduate from college. That experience continues to shape her appreciation for growth, education, and creating opportunities for others.
Darleen is passionate about learning and is currently interested in expanding her knowledge within the financial industry. Her long-term goal is to continue growing professionally while helping others make more informed decisions, both personally and financially.
Outside of work, Darleen enjoys spending time outdoors hiking, camping, and traveling, as well as reading, journaling, and photography. She is also deeply involved in her community, volunteering with local animal rescues, supporting various women’s shelters, coaching youth baseball, and even hosting a foreign exchange student.